This healthcare network was losing patient trust and staff retention due to operational inefficiencies. With average wait times of 47 minutes, staff turnover at 42%, and dissatisfied patients at 31%, the system was failing to deliver. Poor scheduling left staff juggling conflicts and equipment sitting idle during cancellations.
ALLTIPLY built a custom scheduling AI system, integrating patient history, staff expertise, and equipment availability. Care teams were reorganized around patient flow, and a new leadership structure empowered staff to resolve issues directly.
Within six months, the network slashed wait times to 17 minutes, reduced staff turnover to 18%, and achieved a 92% patient satisfaction rate. Equipment utilization rose by 34%, generating $1.2M in additional revenue.
